Document the Patient’s Condition and Medical Need
A signed order alone does not establish medical necessity. The contemporaneous medical record should contain patient-specific findings that support the prescribed pneumatic compression device.
The medical record should document:
- The patient’s diagnosis and prognosis.
- Symptoms and objective findings, including measurements that establish severity.
- The reason the device is required and the treatments that were tried and failed.
- The patient’s clinical response to an initial treatment with the device.
- A treatment plan describing pressure, frequency, and duration of use.
- Ongoing monitoring of the patient’s use and response to treatment.
Face-to-face encounter requirements
CMS requires a face-to-face encounter within six months before the order only for DMEPOS items placed on the current Required Face-to-Face Encounter and Written Order Prior to Delivery List. Do not describe this as a universal requirement for every DME item.